Well, I’m not sure what to say about this one. Apparently, “customer service” has never made its way into Westview; I recall Dinkle being similarly insulted by a party-store clerk way back when. I’m sure there are other cases my mind refuses to recall. Perhaps that’s why Khahn’s place went out of business–he just kept heaping the insults onto anyone who walked into the shop.
Of course, maybe I’m not looking at this from a sympathetic perspective–I imagine it must be hard to be confronted with a Dinkle, a Winkerbean or a Moore and not blurt out some measure of the instant loathing that rises in your gorge. We are, after all, only human.